.crm-root{font-family:"Segoe UI",Figtree,Arial,sans-serif}.crm-root button,.crm-root input,.crm-root select,.crm-root textarea{font-family:inherit}.cm-workspace{border-radius:11px;grid-template-columns:255px minmax(300px,1fr) 276px;box-shadow:0 6px 22px #292c160c}.cm-metric{min-height:56px;border-radius:9px;padding:8px 12px}.cm-metric-icon{width:28px;height:28px;border-radius:7px;font-size:17px}.cm-metric strong{font-size:22px}.cm-metric small{font-size:9px}.cm-metric b{font-size:11px}.cm-workspace{height:calc(100dvh - 220px)}.cm-queue{background:#fff}.cm-queue-title{background:#fafaf7;border-bottom:1px solid #ebede6;padding:13px 14px}.cm-queue form{padding-top:10px;background:#fafaf7}.cm-queue-items{padding:0;background:#fff}.cm-case-card{border:0;border-bottom:1px solid #e9ece2;border-left:3px solid transparent;border-radius:0;padding:13px 14px;margin:0;background:#fff;box-shadow:none!important}.cm-case-card.selected{background:#fff8dc;border-color:#e9ece2;border-left:3px solid #d8ae24}.cm-case-card:hover{background:#f6f7f1}.cm-case-card.cm-card-urgent{border-left-color:#c4583e}.cm-case-card.cm-card-success:not(.selected){border-left-color:#65a183}.cm-case-card.cm-card-reply{border-left-color:#5c92a8}.cm-case-card-top{margin-bottom:5px}.cm-case-card>strong{font-size:13px;font-weight:700}.cm-case-product{font-weight:600;font-size:11px;margin-top:3px}.cm-case-preview{-webkit-line-clamp:2;font-size:10px;line-height:1.5;margin-top:7px}.cm-case-owner{margin-top:8px}.cm-pill{border-radius:3px;font-size:9px;padding:3px 6px}.cm-person-header{padding:13px 16px 10px}.cm-person-title h2{font-family:inherit;font-size:19px;font-weight:650}.cm-person-title p{font-size:10px}.cm-next-action{border-radius:5px;margin:7px 12px 0;padding:8px 10px}.cm-mail-toolbar{display:flex;gap:4px;align-items:center;padding:7px 12px;border-bottom:1px solid #e5e9de;background:#fcfcf8;flex-shrink:0;flex-wrap:wrap}.cm-mail-toolbar button{border:0;background:transparent;color:#677458;padding:5px 8px;font-size:10px;border-radius:4px;font-weight:600;white-space:nowrap}.cm-mail-toolbar button:hover{background:#f0f2e7}.cm-mail-toolbar #mail-note{color:#876d26;background:#fff7df}.cm-dialog-tools{background:#fff;padding-top:0}.cm-messages{background:#f7f8f4;padding:11px 14px 16px;min-height:140px;scrollbar-gutter:stable}.cm-mail-item{border:1px solid #e2e7d9;background:white;border-radius:5px;margin:0 0 8px;box-shadow:0 2px 4px #26300002}.cm-mail-item>summary{display:flex;list-style:none;cursor:pointer;gap:10px;padding:12px 14px;align-items:flex-start;user-select:none}.cm-mail-item>summary::-webkit-details-marker{display:none}.cm-mail-item>summary:hover{background:#fdfdf9}.cm-mail-avatar{display:flex;align-items:center;justify-content:center;width:30px;height:30px;background:#f2ecd2;border-radius:50%;color:#938149;font-size:9px;font-weight:700;flex-shrink:0;margin-top:1px}.cm-mail-summary{flex:1;min-width:0;display:flex;flex-direction:column;gap:2px}.cm-mail-summary>strong{font-size:11px;color:#46543a;font-weight:650}.cm-mail-summary>b{font-size:11px;color:#72805f;font-weight:500;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.cm-mail-summary>small{font-size:10px;color:#a0ac91;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.cm-mail-meta{display:flex;flex-direction:column;align-items:flex-end;gap:4px;flex-shrink:0;color:#a5af96}.cm-mail-meta time{font-size:8px;line-height:1.4}.cm-mail-meta>span{font-size:7px;letter-spacing:.4px;color:#9cae87}.cm-mail-meta i{font-style:normal;font-size:10px;line-height:1}.cm-mail-item[open]>summary{border-bottom:1px solid #edf0e6;background:#fff}.cm-mail-item[open] .cm-mail-summary>small{display:none}.cm-mail-item[open] .cm-mail-meta i{transform:rotate(180deg)}.cm-mail-content{padding:10px 15px 12px}.cm-mail-address{display:flex;justify-content:space-between;gap:10px;align-items:center;font-size:9px;color:#a0ac91;margin-bottom:12px;overflow-wrap:anywhere}.cm-mail-address button{padding:4px 8px;border:1px solid #dfe6d3;background:#fff;color:#81916a;border-radius:3px;font-size:9px;white-space:nowrap}.cm-mail-content>p{font-size:12px;line-height:1.8;color:#536145;white-space:pre-wrap;margin:10px 0 16px;overflow-wrap:anywhere}.cm-mail-statuses{display:flex;gap:7px;align-items:center;flex-wrap:wrap;border-top:1px solid #f0f2e9;padding-top:8px;font-size:8px;color:#a2ad92}.cm-mail-statuses button,.cm-note-notifications button{margin-left:auto;background:#fff9e7;color:#9e8d4f;border:1px solid #eadeb7;border-radius:4px;font-size:9px;padding:4px 8px}.cm-mail-internal{background:#fffdf0;border-color:#e8e3c5}.cm-mail-internal[open]>summary{background:#fffdf2}.cm-mail-internal .cm-mail-avatar{background:#f2e7b8;color:#9c8a4b}.cm-mail-internal .cm-mail-summary>b{color:#a58f43}.cm-mail-failed{border-color:#e4b8a9}.cm-mail-error-state{color:#b26647}.cm-mail-files{display:flex;gap:7px;flex-wrap:wrap;margin:10px 0}.cm-mail-files a{border:1px solid #e2e8d7;background:#fbfcf6;padding:5px 8px;border-radius:4px;font-size:10px;color:#849469}.cm-note-notifications{margin-top:10px;border:1px solid #e4dfbe;background:#fffdf2;border-radius:4px;padding:9px;font-size:9px;display:flex;gap:5px;flex-direction:column;color:#a18e4f}.cm-note-notifications>b{font-size:10px;font-weight:600}.cm-note-notifications button{margin-left:0;align-self:flex-start;margin-top:4px}.cm-mail-audit{display:flex;gap:10px;padding:10px 4px;border-bottom:1px solid #e6eada;font-size:11px;color:#849273}.cm-mail-audit i{font-style:normal;font-size:7px;line-height:2.5}.cm-mail-audit p{margin:0;line-height:1.7}.cm-mail-audit small{display:block;font-size:8px;color:#a2af90}.cm-read-actions{display:flex;align-items:center;gap:9px;padding:5px 0;flex-wrap:wrap}.cm-read-actions .cm-primary,.cm-read-actions .cm-secondary{font-family:inherit;font-size:10px;padding:8px 12px;border-radius:4px}.cm-read-actions>span{font-size:8px;color:#acb69b;margin-left:auto}.cm-composer{padding:10px 14px;background:#fff;border-top:1px solid #e3e8d7}.cm-write-title{display:flex;align-items:center;justify-content:space-between;margin:0 0 8px}.cm-write-title strong{font-size:12px;color:#6e7c5a;font-weight:650}.cm-write-title button{background:none;border:0;font-size:20px;color:#9cae87;line-height:1;padding:0 4px}.cm-mail-compose-fields{margin-bottom:8px}.cm-mail-compose-fields>label{display:flex;align-items:center;gap:8px;font-size:10px;color:#9aac84;border-bottom:1px solid #edf0e4;padding:4px 0}.cm-mail-compose-fields select{flex:1;background:none;border:0;border-radius:0;padding:4px;color:#849871;font-size:10px;width:100%;min-width:0}.cm-thread-guidance{font-size:8px;color:#a0af8b;line-height:1.5;margin:5px 0}.cm-thread-guidance button{background:none;border:0;padding:0;color:#a98e39;font-size:8px;text-decoration:underline}.cm-internal-guidance{background:#fff8d9;border:1px solid #eee3b8;padding:6px 8px;border-radius:4px;color:#a49358;font-size:9px;margin-bottom:7px}.cm-notify-field{display:flex;flex-direction:column;gap:4px;font-size:9px;color:#9aaa83;margin:7px 0}.cm-notify-field input{padding:7px 9px;border:1px solid #e1e8d4;background:#fff;border-radius:4px;font-size:10px;color:#7b9161;width:100%}.cm-notify-suggestions{display:flex;gap:5px;flex-wrap:wrap;margin:5px 0 9px}.cm-notify-suggestions button{background:#f4f6ec;border:1px solid #e2e9d5;color:#94a77c;font-size:8px;border-radius:4px;padding:4px 6px}.cm-composer textarea{height:70px;min-height:55px;border-radius:4px;background:#fff;font-size:12px}.cm-composer .cm-composer-bottom{margin-top:7px}.cm-context{background:#fcfdf9}.cm-context select,.cm-context input{border-radius:4px}.cm-context .cm-secondary{border-radius:4px}
@media(max-width:1500px){.cm-workspace{grid-template-columns:245px minmax(300px,1fr)}}@media(max-width:1150px){.cm-workspace{grid-template-columns:220px minmax(280px,1fr)}.cm-mail-toolbar{gap:0;padding:6px 9px}.cm-mail-toolbar button{font-size:9px;padding:5px 6px}.cm-mail-summary>strong,.cm-mail-summary>b{font-size:10px}.cm-mail-content>p{font-size:12px}.cm-mail-meta time{font-size:7px}.cm-read-actions>span{display:none}.cm-mail-item>summary{padding:11px}.cm-messages{padding:9px 11px}.cm-mail-avatar{width:27px;height:27px;font-size:8px}}@media(max-width:850px){.cm-workspace{grid-template-columns:185px minmax(250px,1fr)}.cm-mail-toolbar #mail-case-info{display:none}.cm-mail-toolbar button{font-size:8px}.cm-mail-summary>small{font-size:9px}.cm-mail-avatar{display:none}.cm-mail-meta time{font-size:7px}.cm-read-actions .cm-primary,.cm-read-actions .cm-secondary{font-size:9px;padding:7px 9px}.cm-mail-content{padding:9px 11px}.cm-mail-compose-fields select{font-size:9px}.cm-notify-suggestions button{font-size:7px}}@media(max-width:620px){.cm-workspace{grid-template-columns:125px minmax(0,1fr)}.cm-case-card{padding:10px 8px}.cm-mail-toolbar #mail-supplier{display:none}.cm-mail-toolbar{padding:5px 7px}.cm-mail-toolbar button{font-size:8px}.cm-mail-summary>strong,.cm-mail-summary>b{font-size:10px}.cm-mail-summary>small{display:none}.cm-mail-meta time{max-width:52px;font-size:7px}.cm-mail-meta>span{font-size:6px}.cm-mail-item>summary{gap:5px;padding:9px}.cm-read-actions{gap:5px}.cm-read-actions .cm-primary,.cm-read-actions .cm-secondary{font-size:8px;padding:7px}.cm-mail-content>p{font-size:11px}.cm-mail-toolbar #mail-note{font-size:8px}.cm-composer{padding:9px}.cm-notify-suggestions{gap:4px}.cm-notify-suggestions button{font-size:7px}.cm-messages{padding:7px}.cm-write-title strong{font-size:10px}.cm-internal-guidance{font-size:8px}}

/* Readable text and controls in the mail reading pane. */
.cm-mail-toolbar button{font-size:11px;color:#434c53}.cm-mail-toolbar #mail-note{color:#77580c}.cm-mail-summary>strong{font-size:13px;color:#26333d}.cm-mail-summary>b{font-size:12px;color:#4c5961}.cm-mail-summary>small{font-size:11px;color:#68747b}.cm-mail-meta time{font-size:10px;color:#66727a}.cm-mail-meta>span{font-size:9px;color:#66727a}.cm-mail-content>p{font-size:14px;line-height:1.65;color:#34434e}.cm-mail-address{font-size:11px;color:#66727a}.cm-mail-address button{color:#495761;font-size:11px}.cm-mail-statuses{font-size:10px;color:#62717a}.cm-mail-statuses button,.cm-note-notifications button{font-size:11px;color:#765a13}.cm-mail-internal .cm-mail-summary>b{color:#775d15}.cm-note-notifications{font-size:11px;color:#71591c}.cm-note-notifications>b{font-size:11px}.cm-read-actions .cm-primary,.cm-read-actions .cm-secondary{font-size:12px}.cm-read-actions>span{font-size:10px;color:#66727a}.cm-write-title strong{font-size:13px;color:#34434e}.cm-mail-compose-fields>label,.cm-mail-compose-fields select{font-size:12px;color:#4a5963}.cm-thread-guidance{font-size:10px;color:#62717a}.cm-thread-guidance button{font-size:10px;color:#765a13}.cm-internal-guidance{font-size:11px;color:#71591c}.cm-notify-field{font-size:11px;color:#4a5963}.cm-notify-field input{font-size:12px;color:#34434e}.cm-notify-suggestions button{font-size:10px;color:#4f5b63}.cm-composer textarea{font-size:13px;color:#34434e}.cm-case-card>strong{font-size:14px}.cm-case-product{font-size:12px}.cm-case-preview{font-size:11px;color:#65717a}.cm-case-owner{font-size:10px}.cm-pill{font-size:10px}.cm-person-title p{font-size:11px}.cm-mail-audit{color:#4f5b63}.cm-mail-audit small{font-size:10px;color:#65717a}

.cm-purchase-fields{margin:15px 0;padding:12px 0;border-top:1px solid #e2e6de;border-bottom:1px solid #e2e6de}.cm-purchase-fields>summary{font-size:13px;font-weight:600;cursor:pointer;color:#3e4b54}.cm-purchase-fields .rp-grid{margin-top:12px}

.cm-external-history summary{cursor:pointer;font-size:12px;font-weight:600;color:#4c5961}.cm-external-history article{padding:10px 0;border-top:1px solid #e1e6dc}.cm-external-history article>b{font-size:11px}.cm-external-history small{display:block;color:#65717a;margin:5px 0}.cm-external-history p{white-space:pre-wrap}

/* Familiar folders, case list and reading pane. */
.cm-workspace{grid-template-columns:170px 245px minmax(0,1fr) 276px}.cm-folders{background:#f6f7f3;border-right:1px solid #dfe4d8;display:flex;flex-direction:column;min-height:0;overflow:auto;padding:13px 7px;scrollbar-width:thin}.cm-folders-heading{padding:0 7px 12px}.cm-folders-heading strong{display:block;color:#34434e;font-size:13px}.cm-folders-heading>span{display:block;color:#747e83;font-size:9px;margin-top:3px}.cm-folders nav{display:flex;flex-direction:column;gap:2px}.cm-folder{display:flex;align-items:center;gap:7px;width:100%;padding:7px 8px;border:0;border-radius:4px;background:transparent;text-align:left;color:#4d5a63;font-size:11px;line-height:1.4;min-height:33px}.cm-folder svg{width:16px;height:16px;flex-shrink:0;fill:none;stroke:#7e8a8e;stroke-width:1.6}.cm-folder span{flex:1;min-width:0}.cm-folder>b{font-size:10px;font-weight:600;color:#798389}.cm-folder:hover{background:#e9ede5}.cm-folder.active{background:#fff0bc;color:#4c3b0d;font-weight:700}.cm-folder.active svg{fill:#ffce48;stroke:#a18123}.cm-folder.active>b{color:#614e17}.cm-folder-urgent:not(.active){color:#ac4a36}.cm-folder-urgent svg{stroke:#b76751}.cm-folder-divider{margin:11px 8px 5px;border-top:1px solid #dde3d7;padding-top:10px;color:#7a8485;font-size:9px;letter-spacing:.5px;text-transform:uppercase}.cm-folders>p{font-size:9px;color:#798389;padding:5px 9px;margin-top:auto;line-height:1.5}.cm-queue-title strong{font-size:13px}.cm-search-button{width:100%;border-radius:4px;margin-top:6px;padding:5px;font-size:10px;min-height:27px}.cm-queue-title #cm-toggle-folders{display:none}.cm-case{min-width:0}.cm-person-title{min-width:0}.cm-person-title p{overflow-wrap:anywhere}.cm-person-title h2{font-size:18px}.cm-case-state{display:flex;align-items:center;gap:8px;flex-wrap:wrap;padding:9px 16px;border-bottom:1px solid #e6e9df;background:#fafbf8;color:#34434e;font-size:11px;flex-shrink:0}.cm-case-state>b{display:inline-flex;align-items:center;gap:6px;padding:3px 7px;border-radius:4px;font-size:10px;line-height:1.5;background:#eaf1f6;color:#385d7c;font-weight:700}.cm-case-state>b:before{content:'';width:5px;height:5px;border-radius:50%;background:currentColor}.cm-case-state>strong{font-size:12px;font-weight:650}.cm-case-state>span{margin-left:auto;font-size:10px;color:#6c777e}.cm-state-closed>b{background:#e6f1e9;color:#367652}.cm-state-archived>b{background:#eceeee;color:#59646a}.cm-state-closed{background:#f6faf7}.cm-next-action{margin-top:6px}.cm-person-header{flex-wrap:wrap}.cm-person-header .cm-context-toggle{margin-left:auto}.cm-external-history summary{line-height:1.6}
@media(max-width:1799px){.cm-workspace{grid-template-columns:155px 220px minmax(0,1fr)}.cm-context{display:none}.cm-context-toggle{display:inline-block}.cm-workspace.context-open .cm-context{display:block;position:absolute;right:0;top:0;bottom:0;width:300px;max-width:92%;z-index:5;box-shadow:-12px 0 35px #26310022}.cm-workspace.context-open .cm-context-header button{display:inline-block}}
@media(max-width:1150px){.cm-workspace{grid-template-columns:143px 205px minmax(0,1fr)}.cm-folder{font-size:10px;padding:7px 6px;gap:5px}.cm-folder svg{width:14px;height:14px}.cm-folder>b{font-size:9px}.cm-folders-heading>span{font-size:8px}.cm-queue-title{padding:12px 10px}.cm-queue-title strong{font-size:12px}.cm-queue-title .cm-text-button{font-size:8px}.cm-case-state{padding:8px 12px;gap:6px}.cm-case-state>span{font-size:9px;margin-left:0}.cm-case-state>strong{font-size:11px}.cm-person-title h2{font-size:17px}}
@media(max-width:800px){.cm-workspace{grid-template-columns:185px minmax(0,1fr)}.cm-folders{display:none}.cm-workspace.folders-open .cm-folders{display:flex;position:absolute;top:0;bottom:0;left:0;width:200px;z-index:6;box-shadow:12px 0 25px #28340026}.cm-queue-title #cm-toggle-folders{display:inline-block;background:transparent;border:0;padding:0 3px;color:#54636c;font-size:14px}.cm-folder{font-size:12px}.cm-folder>b{font-size:11px}.cm-folder svg{width:16px;height:16px}.cm-folders-heading>span{font-size:10px}.cm-case-state>span{width:100%}.cm-person-title h2{font-size:16px}.cm-queue-title .cm-text-button{display:none}}
@media(max-width:620px){.cm-workspace{grid-template-columns:125px minmax(0,1fr)}.cm-case-state{padding:7px 9px}.cm-case-state>strong{font-size:10px}.cm-person-title h2{font-size:14px}.cm-folders>p{font-size:10px}.cm-queue-title{justify-content:flex-start;gap:5px}.cm-queue-title strong{font-size:10px}.cm-queue form .cm-search-button{font-size:8px}.cm-person-header{padding:10px}.cm-person-title p{font-size:9px}.cm-mail-meta time{font-size:8px}.cm-mail-meta>span{font-size:7px}}

.crm-root .cm-folder{font-size:11px;line-height:1.4;min-height:28px;padding:5px 6px}.cm-folder span{white-space:nowrap}.cm-folders{padding:10px 6px}.cm-folders nav{gap:1px;flex-shrink:0}.cm-folders-heading{padding:0 6px 10px}.cm-folders-heading>span{font-size:9px}.cm-folders>p{display:none}.cm-folder-divider{margin:6px 6px 3px;padding-top:6px}.crm-root .cm-search-button{font-size:11px;line-height:1.4;padding:5px;min-height:27px}.crm-root .cm-queue-title #cm-toggle-folders{font-size:14px}
@media(min-width:801px) and (max-width:1150px){.cm-workspace{grid-template-columns:165px 205px minmax(0,1fr)}.cm-folders-heading>span{font-size:9px}.crm-root .cm-folder{font-size:10px}}
@media(max-width:800px){.crm-root .cm-folder{font-size:12px;min-height:32px}.cm-folders-heading>span{font-size:10px}}

.crm-root .cm-search-button{font-size:11px!important;line-height:1.4!important}.crm-root .cm-queue select{font-size:11px}@media(min-width:801px) and (max-width:1150px){.cm-workspace{grid-template-columns:165px 220px minmax(0,1fr)}}